Office Manager
Alabama Wire, LLC Alabama Wire, LLC Pelham, AL Pelham, AL Full-time Full-time $44,000 - $52,000 a year $44,000 - $52,000 a year 20 hours ago 20 hours ago 20 hours ago Alabama Wire, LLC - Office Manager Overview Alabama Wire, LLC in Pelham, AL is seeking a team oriented, motivated, organized and experienced office manager.
The Office Manager is expected to interact with office staff, provide administrative support for the company and interface with customers as needed.
Responsibilities Communication with customers by phone, email, and web portals via in-bound and out-bound calls.
Entry of sales orders, order acknowledgements, and credit memos/return authorizations.
Generate customer, sales, and order queries, and act based on analysis.
Solve or follow through on all customer-related problems and issues, both technical and account related.
Provide timely feedback regarding customer orders and complaints.
Analyzes and organizes office operations and procedures such as booking, information management, filling systems, supply orders and other clerical services.
Maximizes office productivity using appropriate software applications.
Reviews payroll for proper processing and payment to employees.
Assists the team with purchase orders and processing.
Follow Procedures for retention, retrieval, transfer, and disposal or records.
Assists Plant Manager processing facility PO's using PO Software.
Ensures that internal quality reporting requirements are met on a daily basis.
Ensures timely and accurate communication with our customers as needed.
Qualifications Excellent communication skills and the ability to properly set and meet customer expectations.
Ability to gain comprehensive knowledge of wire products and services.
Excellent analytical, problem-solving and organizational skills.
Perfect written and oral grammatical skills, sentence structure, spelling, and punctuation.
Proficient in Microsoft Office Suite (Excel and Word), Outlook, Teams, Web portals and applications, and enterprise software (Syspro, Sage, ProShop or similar).
Ability to meet deadlines.
College degree preferred, minimum high school diploma.
Three years minimum of relevant experience in an office manager, bookkeeper or similar role.
Ability to maintain a calm demeanor when dealing with challenging issues and individuals.
Exceptional attention to detail.
Strong organizational and time management skills, and ability to prioritize needs.
Physical Requirements Employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Job Type:
Full-time Pay:
$44,000.
00 - $52,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Ability to commute/relocate:
Pelham, AL 35124:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Microsoft Office:
3 years (Preferred) Administrative
Experience:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Office Manager is expected to interact with office staff, provide administrative support for the company and interface with customers as needed.
Responsibilities Communication with customers by phone, email, and web portals via in-bound and out-bound calls.
Entry of sales orders, order acknowledgements, and credit memos/return authorizations.
Generate customer, sales, and order queries, and act based on analysis.
Solve or follow through on all customer-related problems and issues, both technical and account related.
Provide timely feedback regarding customer orders and complaints.
Analyzes and organizes office operations and procedures such as booking, information management, filling systems, supply orders and other clerical services.
Maximizes office productivity using appropriate software applications.
Reviews payroll for proper processing and payment to employees.
Assists the team with purchase orders and processing.
Follow Procedures for retention, retrieval, transfer, and disposal or records.
Assists Plant Manager processing facility PO's using PO Software.
Ensures that internal quality reporting requirements are met on a daily basis.
Ensures timely and accurate communication with our customers as needed.
Qualifications Excellent communication skills and the ability to properly set and meet customer expectations.
Ability to gain comprehensive knowledge of wire products and services.
Excellent analytical, problem-solving and organizational skills.
Perfect written and oral grammatical skills, sentence structure, spelling, and punctuation.
Proficient in Microsoft Office Suite (Excel and Word), Outlook, Teams, Web portals and applications, and enterprise software (Syspro, Sage, ProShop or similar).
Ability to meet deadlines.
College degree preferred, minimum high school diploma.
Three years minimum of relevant experience in an office manager, bookkeeper or similar role.
Ability to maintain a calm demeanor when dealing with challenging issues and individuals.
Exceptional attention to detail.
Strong organizational and time management skills, and ability to prioritize needs.
Physical Requirements Employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Job Type:
Full-time Pay:
$44,000.
00 - $52,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Ability to commute/relocate:
Pelham, AL 35124:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Microsoft Office:
3 years (Preferred) Administrative
Experience:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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